West Alerts and Notifications helps pharmacies deliver prescriptions to their customers by providing a solution that does more than just treat customer service ailments.
Inventory space is vital to pharmacies - the faster a patient is contacted, the faster the prescription is filled and received. The West Alerts and Notifications solution also captures and tracks patient information and can be used for product alerts and reminders. Our solution to can help fill inventory and improve customer service is a prescription for cost savings and operational effectiveness.
The benefits of West's Rx notifications solution include the following:
- Speed-to-delivery on prescription orders and refills
- Ability to reach more customers quickly, filling more prescription orders in less time
- Updated customer information for increased accuracy
- Reduced inbound and outbound service calls
