Reduce inbound calling and direct mail costs with proactive email communications. Our solution allows you to email notifications directly to handheld devices, wireless phones, two-way pagers or straight to your customer's inbox. You have the flexibility to use our email solution within a multi-channel program or as an independent communication channel.
Features
- Customized message delivery with personalize information
- Scalable platform that enables high volumes of messages
- Ease of integration with your applications and campaigns
- Comprehensive campaign management reporting
- Easy to use client interface
- Scrubbed data lists with opt-out functionality
Applications
- Communications
Inform customers of service, account status and product offerings - Healthcare
Remind customers of appointments and healthcare information updates - Pharmacy
Prescription service reminders, order received, pick-ups and delays - Travel
Inform customers of travel delays, changes and cancellations - Financial
Customer service, payment, collections and fraud alerts - Insurance
Policy renewals, cancellations and service offerings
Benefits
- Reduce costs with measurable results
- Drive more revenue
- Speed to market with development & deployment
- Increase response rate over postal mail and/or live agent calling
- Improve customer satisfaction & retention
- Communicate one-to-one with your customer
